Student Records & Transcript Requests

  • General Information

    According to the Family Educational Rights and Privacy Act (FERPA), student records are only available to those who have authorization from the student or parent/ guardian.  If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student's written consent.

    Current Students

    Current eligible students or parents/guardians of students under the age of 18, may obtain copies of education and/or health records directly from the school where their child is enrolled.  Current high school students in need of a transcript for college applications should use their Parchment account for electronic transcript requests.  Please allow a minimum of 14 business days for processing.   

    B.T. Washington HS 

    Granby HS

    Lake Taylor HS

    Maury HS

    Norview HS

    Third party companies and schools that are not listed above may click on the link below to make a request. 

    Order Credentials from Parchment          

    For Parchment Technical Support, Contact: (888) 662-0874


    Graduates (more than five years after graduation/withdrawal) Before 2018

    Former students may submit an electronic record request by using ScribOrder, the district's online student records request system.  Requestors will be asked to enter the name of the last school attended, graduation or withdraw date, date of birth, and additional information to authenticate their identity. 

    For Scribbles Technical Support, Contact: 


    High School Transcript                                       $5

    Immunization Record                                         $5

    Date of Birth Verification                                    $5

    Graduation Verification                                      $15

    Verification of Name while attending School     $15


    High School Transcript                                  $15

    Verification of Education                                $15

    Complete Cumulative Folder                         $25


    The following May NOT be Requested:

    • We can not provide copies of your SAT/ACT scores.
    • We can not provide Replacement Diplomas (PLEASE CONTACT YOUR HGIH SCHOOL FOR ASSISTANCE)
    • We can not provide copies of your GED transcript or certificate: 

    For More Information, Contact:


    Norfolk Public Schools

    Student Suport Services

    800 E. City Hall Avenue, Suite +904

    Norfolk, VA 23510

    Phone:  (757) 628-3931

    Please note that this website is optimized for IE 9.0 and higher, Safari, Chrome and Firefox.

    All requests will be checked for accuracy.  Any inaccurate information may result in your record not being processed.  All communication regarding your order, payment, or processing, and the records delivery will be sent via email.