How do I access my spam-quarantined messages in my spam quarantine

To access your spam-quarantined messages in the spam quarantine

  1. Sign in to Office 365 and go to the Security and Compliance Center using your work or school account.
  2. On the left, expand Threat Management, choose Review, and then choose 

 

Quarantine Tips: 

To go directly to the Quarantine page in the Security & Compliance Center, use this URL:

https://protection.office.com/?hash=/quarantine

 

By default, the Security & Compliance Center displays all email messages that have been quarantined as spam. The messages are sorted from newest to oldest based on the Date the message was received. Sender, Subject, and the expiration date (under Expires) are also displayed for each message. You can sort on a field by clicking the corresponding column header; click a column header a second time to reverse the sort order.

You can view a list of all quarantined messages, or you can search for specific messages by filtering. You can only do bulk operations on up to 100 items, so filtering can also help reduce your result set if you have more than that. You can quickly filter messages for a single quarantine reason by choosing an option from the drop-down list. Options include:

  1. Mail identified as spam. These quarantined messages are shown by default.
  2. Mail identified as bulk mail.

After you find a specific quarantined message, click the message to view details about it, and take actions. You can release the message to your inbox, preview the message, download the message, or delete the message from quarantine immediately.

 

Please see this link for more information: https://support.office.com/en-gb/article/find-and-release-quarantined-messages-as-a-user-in-office-365-efff08ec-68ff-4099-89b7-266e3c4817be

NOTE: Items in the quarantine is only held for 7 days from the date they are received there. After that they are deleted and neither Microsoft nor NPS will be able to restore the item.