Frequently Asked Questions (FAQs) on Student Mobile Devices

  • The following questions and answers have been compiled to assist NPS parents/guardians and students with guidelines for using NPS mobile devices at home. If you have questions or need assistance, please contact your school or the NPS Department of Information Technology’s Helpdesk at 757-628-3900.

  • What device will students receive?

  • Who will receive the devices?

  • How can my child access the Internet if we don’t have access at home?

  • How long will students keep their devices?

  • What happens if my child’s mobile device is not working?

  • What happens if the mobile device is damaged?

  • What happens if my child’s mobile device is stolen?

  • What are the estimated replacement costs?

  • Will my child be penalized for not having a mobile device if I do not want to be responsible for it?

  • How is one student’s mobile device identified from another student?

  • What login will students use on the mobile device?

  • Will unsafe or inappropriate websites be filtered on the mobile devices?

  • How can students submit work of assignments via their devices?

  • Will students be expected to use the mobile device for school-related activities only?

  • How will inappropriate use of the mobile device be addressed?