Coronavirus Update
- Norfolk Health Metrics
- 2020-2021 NPS Reopening Plan
- Norfolk Public Schools’ Child-Care Plan for Fall 2020
- Health Mitigation Plan for Phase 3
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Coronavirus Communications Update Newsletter December 20, 2020
- Coronavirus Communications Update Newsletter October 28, 2020
- Coronavirus Communications Update Newsletter, October 2, 2020
- Coronavirus Communications Update Newsletter, August 17, 2020
- Coronavirus Communications Update Newsletter, July 17, 2020
- Coronavirus Communications Update Newsletter, June 15, 2020
- Coronavirus Communications Update Newsletter, May 15, 2020
- Coronavirus Communications Update Newsletter, April 26, 2020
- Coronavirus Communications Update Newsletter, April 13, 2020
- Coronavirus Communication Update Newsletter, March 29, 2020
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FAQs on School Closure
- FAQs for Families
- FAQs on Student Mobile Devices
- FAQs on Q4 Procedures & Final Grades
- FAQs about Pandemic Electronic Benefit Transfer for Households and Recipients
- FAQs for Employees
- FAQs on Zoom Video Conferencing for Parents/Students
- FAQs on Zoom Video Conferencing for Staff
- FAQs on the Coronavirus Disease
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Press Releases Related to Coronavirus
- Norfolk School Board Votes to Return Students to In-Person Instruction Based on Health Conditions
- Norfolk School Board Votes to Reopen Schools Virtually this Fall, July 22, 2020
- Schools Closed through the End of the School Year, March 23, 2020
- Meal Sites Expanded, March 18, 2020
- Meal Distribution Plan, March 15, 2020
- Governor-ordered Closure for Students, March 13, 2020
- Superintendent Byrdsong Letter, March 12, 2020
- Superintendent Byrdsong Letter, March 11, 2020
- Superintendent Byrdsong Letter, Feb. 28, 2020
- Coronavirus: Share the facts; stop the fear
- The VDH on the coronavirus
- Mental Health Resources
Zoom Video Conferencing Staff FAQs
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The following questions and answers have been compiled to assist NPS staff in using Zoom video conferencing as a tool in teaching and learning. If you have questions or need assistance, contact your school’s ITRT, the NPS HelpDesk, and/or visit https://zoom.us. Information regarding Zoom support topics are courtesy of Zoom and are located in the Zoom Help Center.
Zoom FAQs for staff download
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How do I access Zoom?
- From an NPS device: Access Zoom from the ZEN Window prior to taking the device home, click on the Zoom icon, and it will launch.
- From a personal device: Access Zoom from the NPS website (under the Staff tab). Download the app on a personal device, but use NPS credentials to log in.
- Signing into the platform: Staff must sign-in using the SSO login (NPS credentials) to participate in Zoom meetings, which prevents unauthorized access to the Zoom meeting known as “Zoombombing.” This will also allow additional staff members to be assigned as a co-hosts. (Learn more: Zoom Login Page)
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What is the difference between “schedule a meeting” and “host a meeting?”
- “Schedule a meeting” means scheduling the meeting for a set date and time. Invitations to the meeting will be created and sent once the meeting is scheduled.
- “Host a meeting” allows the host to start a meeting instantly. Invitations to the meeting must come from the meeting control bar on your screen.
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How do I schedule a meeting (virtual classroom)?
Sign into Zoom and click on “Schedule a Meeting.” Review the meeting settings (see the screen grab at the end of this question). The required settings are:
- Meeting ID – Generated Automatically
- Meeting Password – Required
- Participant Video – Off (participants can start their videos)
- Audio – Both (telephone and computer), and Mute Participants Upon Entry
- Enable Waiting Room
- Record the Meeting Automatically – should not be selected
When finished, copy the invitation and send it to the students through the preferred method of communication (Synergy, ClassDojo, Google Classroom, etc.). It is advisable to add an alternative host. (Learn more: Schedule a Meeting)
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What is a meeting ID?
The meeting ID is the meeting number associated with an instant or scheduled meeting. It is automatically generated for your session. Participants use this ID to join the meeting. Do not use your Personal Meeting ID. (Learn more: Meeting ID)
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How do I secure my meeting?
- Hosts must use the “Require meeting password” option. The generated password can be changed. (Learn more: Passwords)
- Hosts must use the “Waiting Room” option. This option sends participants to the virtual waiting room where they will be admitted individually or all at once. Hosts must know who all participants are before admitting them from the waiting room. If there is a question about a participant’s identity, use the “Message Waiting Room” feature in “Manage Participants” to determine if the participant belongs in the meeting. (Learn more: Waiting Room)
- Hosts can lock a meeting to prevent others from joining. Once all participants are present, click “Manage Participants” on the meeting control bar, then click the “Lock Meeting” button under the “More” options. (Learn more: Lock Classroom Session)
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What are the host and co-host controls?
Host or co-host control options grant various functions for the Zoom Meeting (see screen grab below). (Learn more: Host and Co-Host Controls)
- Managing Participants
- Sharing Screen (more options are available once the screen is shared)
- Chat
- Polling
- Breakout Rooms
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How do I use the options to control my virtual meeting?
- Participants will be muted upon entrance. Hosts can unmute participants to allow them to speak. Then mute when they are finished. To communicate, participants will use the “Nonverbal Feedback” menu (see screen grab below). (Learn more: Audio and Nonverbal Feedback)
- Participant “video” is allowed to be started, but must be monitored to prevent distracting or inappropriate content. (Learn more: Video)
- Hosts and co-hosts, by default, control the shared screen content in a meeting. However, the host can allow participants to share their screens with the group using the host controls. (Learn more: Screen Sharing)
- Hosts must “Disable participant annotation” in the screen sharing controls. This will prevent students from annotating on a shared screen and disrupting the meeting (see screen grab below). (Learn more: Annotation)
- Student participants can ONLY chat with the host. This option is accessed from within the “Zoom Group Chat” meeting sidebar in the “More options” (...) controls (see screen grab below). (Learn more: Chat Option)
If participants become disruptive, they need to be removed from the meeting. To remove, hover over their names in the “Manage Participants” menu, and click the “Remove” option. (Learn more: Remove Student)
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Important note: Zoom frequently updates its app features. Consequently, the Department of Information & Instructional Technology will update this FAQ online , when necessary. Also, a Zoom video conferencing FAQ for parents and students is also posted in the FAQ section of the Coronavirus web page.