David Gaskins (Senior Director) and Aaron Jacobs (Senior Coordinator)

The Capital Projects team manages large-scale infrastructure initiatives funded by capital budgeting such as replacing roofs, windows, doors, and HVAC systems. Over the last five years, the district has completed more than $130 million in capital improvements, enhancing the safety, efficiency, and long-term sustainability of school facilities.

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David Gaskins (Senior Director) and Anthony Brown (Senior Coordinator)

Custodial Services maintains a clean, safe, and healthy environment across all fifty-one district locations. Teams work daily to ensure classrooms, public areas, restrooms, cafeterias, and offices meet high standards of cleanliness and readiness for students and staff. This team supplies fifty-one locations with all cleaning equipment. It also supplies all locations with cleaning supplies, light bulbs, and HVAC filters.

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Richard C. Fraley, Sr. (Chief Operations Officer)

Educational Planning Services is responsible for long-range facility planning and districtwide enrollment analysis. This team leads efforts related to facility replacements, school closures, capital project planning, and redistricting for elementary, middle, and high schools. Through data-driven forecasting and community engagement, Educational Planning ensures that school facilities and attendance boundaries align with enrollment trends, instructional needs, and long-term district goals.

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David Gaskins (Senior Director)

Facilities process over 20,000 work orders each year, supporting forty-eight schools and three additional district work sites. Skilled trades staff—including carpenters, electricians, painters, locksmiths, and HVAC technicians—provide timely repairs, preventive maintenance, and facility upgrades that keep buildings safe, functional, and conducive to learning.

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Jesse Zamora (Senior Director)

Information Technology supports the district’s instructional and operational priorities by delivering innovative, dependable, and secure technology solutions that create value for students, teachers, staff, school leaders, central office departments, and families. The department provides leadership and support across all areas of technology, including Network Services and telecommunications, cybersecurity, centralized endpoint management, devices, classroom and instructional technology tools, enterprise applications, student information systems, data integrations, systems and directory services, and districtwide technical support. Through strategic planning, infrastructure management, systems administration, and customer-focused service, Information Technology helps ensure that teaching, learning, communication, student data management, and daily business operations remain connected, efficient, secure, and ready to meet Norfolk Public Schools’ needs in an ever-changing digital world.

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Lisa Jones and Larry Outland

Mail Room Services supports the flow of internal and external mail across all fifty-one district locations. With two resolute delivery drivers, the department ensures timely, accurate delivery of correspondence, instructional materials, and interoffice communications essential to daily operations. Central Administration Building employee parking and maintenance work orders for Central Administration Building.

Lisa Winter (Senior Director)

School Nutrition operates a full-scale warehouse, central kitchen, and distribution center alongside forty-eight school cafeterias, providing more than six million no cost meals and snacks to students annually. High-quality food is delivered to schools each day to ensure students receive freshly prepared, nutritious meals. Menus are planned by a registered dietician and meet or exceed all required federal and state nutrition standards. Resources currently include a mobile kitchen, a food pantry, and multiple food-producing indoor hydroponic gardens. The department operates year-round and serves as one of Virginia’s largest sponsors of the USDA Summer Food Service Program.

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Larry Outland (Manager)

Print Shop Services support instructional and administrative needs across all fifty-one locations, producing more than twelve million copies annually. The print shop provides essential materials including educational resources, testing review packets, letterhead, business cards, and other districtwide communications.

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Dr. Alisha Boring (Senior Director)

The Risk team oversees all insurance procurements, student accidents, bus incidents, Workers’ Compensation: claims, investigation, management of outside counsel, litigation, and settlements, AHERA Compliance, Biannual Health and Safety Inspections, Virginia OSHA, Certificate of Insurance requests and reviews, Virginia Employment Commission claims and hearings. As well as being point of contact for all compliance issues for the district.

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David Hughes (Director)

Public Safety and Security Services is responsible for promoting and maintaining a safe, secure, and supportive learning environment for the students, staff, families, and visitors across the division. The department directs school safety, security operations, emergency preparedness, crisis management, and coordination with local public safety agencies, including the Norfolk Police Department, Norfolk Fire-Rescue, Emergency Management, and the Sheriff’s Office. Through safety planning, security services, threat reporting systems, emergency response protocols, and strong community partnerships, the department works to protect students and staff while supporting a positive school climate that supports teaching, learning, and student achievement.

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Ashley Fussell (Senior Director)

Transportation oversees a fleet of 260 school buses that travel more than 1 million miles per year, safely transporting students to and from school, extracurricular activities, athletic events, and field trips. The department also manages the district’s white fleet, which includes vehicles used to deliver food from the central kitchen, transport tradesmen to facilities work sites, and support the mobility of district security officers. Together, these transportation operations ensure that people and essential resources arrive where they are needed, reliably and efficiently. There is also a 12-bay garage that provides inspections and all repairs for the yellow and white fleets.

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